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Level 2 Award in 
Communicating Effectively

3 hour


3 year certificate

Up to 14 people


all inclusive

Course Factsheet

See all Courses

Who is it for?

This award is designed for learners that require a good understanding of the importance of communication with patients, clients and with colleagues and families. The course will cover all the main forms of communication that workers require to communicate effectively with the people they support.

Course Content

  • Verbal Communication

  • Non-Verbal Communication

  • Body Language and Behaviours

  • Identifying Barriers 

  • Solutions for Barriers

  • Person Centred Plan

  • Building Rapport

  • Confidentiality


  • Multiple choice question paper

Learning Options

The following learning options are available for this course:​

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